ROM Community Access Network (ROMCAN)

ROMCAN Logo

A group of Syrian children smile and wave Canadian flags in front of the ROM’s Schad Gallery of Biodiversity

Established in 2008, the ROM’s Community Access Network (ROMCAN) is the ROM’s commitment to removing financial, social and cultural barriers to access for our diverse communities.

ROMCAN is based on three pillars of social inclusion: access, representation, and participation. Through these pillars, we commit to being an institution that is entrenched in, reflective of, and in service to, our diverse community.

Through ROMCAN, the ROM makes available 100,000 free visits every year. However, the defining feature of ROMCAN goes beyond free admission. Rather, ROMCAN is about the ROM’s close collaboration with 100 community partners across Ontario to create and deliver inclusive museum experiences that allow community members to engage with our collections, research and programs on their own terms.

The Communities We Serve

Through community partnerships and admissions policies, ROMCAN engages the following ten (10) communities:

  • Persons Living in Poverty
  • Underserved Youth
  • Newcomers
  • Women in Need
  • Seniors at Risk
  • Persons with Lived Experiences of Mental Health and/or Addictions
  • Persons with Disabilities and the Deaf Community
  • Children with Serious Medical Conditions
  • Indigenous Peoples
  • Students

To learn more about our partners, please see our Community Partner Profiles.

Apply for ROMCAN Tickets for a Community Group

Non-profit organizations serving ROMCAN communities may apply for a one-time donation of ROMCAN tickets to visit the Museum. ROMCAN tickets are General Admission only. Coat check, special exhibitions and separately ticketed events are not included in the offer.

To apply for ROMCAN tickets, please fill out the application form and submit to romcan@rom.on.ca at least three (3) weeks before your visit.

If your organization is an agency of one of our ROMCAN partners, please request your tickets from them instead.

ROMCAN Admission Policies

Are you an individual from a ROMCAN community who is not affiliated with a community organization or ROMCAN partner? The ROM also offers the following options to obtain free General Admission to the ROM.

Coat check, special exhibitions and separately ticketed events are not included in the offer.

Toronto Public Library: Museum + Arts Pass (MAP)

Persons with a valid adult Toronto Public Library card may borrow a Museum + Arts Pass (MAP) to the ROM at 50 library branches across Toronto. Each pass is valid for General Admission to the ROM for a maximum of four (4) visitors

These passes exclude special exhibitions and separately ticketed events.

Museum + Arts Pass holders may check-in at the admissions desk on arrival at the museum and present their MAP pass for admission.  

Institute for Canadian Citizenship: Canoo

The Institute for Canadian Citizenship’s Canoo program provides new Canadian citizens (18+) with free admission to the ROM, and to more than 1,400 of Canada’s premier cultural attractions, during their first year of citizenship.

Canoo members receive free General Admission to the ROM for themselves and up to four (4) of their dependant minors.

Canoo members may check-in at the admissions desk on arrival at the museum and present the Canoo app on their phone for admission.

Free Tuesdays for Post-Secondary Students

Full-time students attending a post-secondary institution (college or university) in Canada receive free General Admission every Tuesday. Students may check-in at the admissions desk on arrival at the museum and present their Student ID for admission.

Indigenous Peoples

The ROM offers free General Admission to Indigenous Peoples, including First Nations, Inuit and Métis. Indigenous visitors may avail of this offer by checking-in at the admissions desk on arrival at the museum.

Persons with Disabilities Bringing a Support Person

Attendants supporting persons with disabilities receive free admission to the ROM to the level of admission purchased by the person they are supporting.

After purchasing their own timed ticket, persons with disabilities may request an attendant ticket by emailing info@rom.on.ca with their name, phone number, postal code, and date of the visit.

ROM Social Prescription

Social prescriptions are a means for healthcare, community and social service professionals to refer people to non-clinical and non-medical services that, along with existing treatments, can be a therapeutic tool for improving health and wellbeing. ROMCAN partner organizations are eligible to receive ROM social prescriptions to distribute to their members or clients to visit the museum for purposes of health and wellbeing. Each Social Prescription is valid for free General Admission to the ROM for a maximum of four (4) visitors.

Persons who have received Social Prescriptions from a ROMCAN partner organization may check-in at the admissions desk on arrival at the museum and present their pass for admission.  

For non-profit community organizations who are interested in becoming a ROMCAN partner, please contact romcan@rom.on.ca.

Contact Us

For questions, comments or more information on accessibility at the ROM, please contact:

Tel: 416.586.8000
E-mail: romcan@rom.on.ca