Policies

The ROM Governors office is committed to adhering to best practices in management and is accredited by Imagine Canada’s Standards Program, which provides a Canada-wide set of shared standards for charities and non-profits designed to strengthen their capacity in five fundamental areas:

  • Board governance
  • Financial accountability and transparency
  • Fundraising
  • Staff management
  • Volunteer management

We are committed to resolving concerns or complaints in a timely and fair manner. If you have a complaint or concern relating to the ROM Governors office, please contact us at 416.586.5660. For general inquiries about the ROM, please contact info@rom.on.ca or call 416.586.8000.

Read our Complaints Policy (pdf)

In accordance with its obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA), the ROM Governors office protects the privacy and confidentiality of donors, sponsors, staff, board members, volunteers and other stakeholders by ensuring the appropriate treatment of their personal information. For more information or questions relating to our privacy policy, please contact our Chief Privacy Officer at 416.586.5819 or privacy@rom.on.ca.

Read our Privacy Policy (pdf)

Attendees of ROM Governors events may be photographed, interviewed, filmed or otherwise recorded. Please be advised that by attending a ROM Governors event, you are consenting to the use of your appearance, image and voice in the production and in any promotion or use of the production in any media throughout the world.

Read our Publicity Disclaimer (pdf)