Access Programs and Services

The ROM recognizes the diversity of our visitors’ abilities and needs, and we offer a variety of programs and services to ensure the accessibility of the Museum and its collections. Please check the Event's Calendar for current exhibitions, upcoming programs and public notices including service disruptions.

Visitors who are blind or who have vision loss
Learn about programs and services that will enhance your experience through touch and audio description

Visitors who are Deaf, deafened or hard of hearing
Learn about programs and services offering assistive listening devices or American Sign Language interpretation.

Visitors with Dementia
Learn about our NEW program for visitors with dementia and their companions.

Visitors with Autism
Learn about the MagnusCards App for visitors with autism.

VIDEO: Innovative Museum Tours at the Royal Ontario Museum

Produced by AccessOntario

Programs for Visitors who are blind or who have vision loss

Visitor touching the Ming Tomb on a Tactile Tour at the ROM.

Tactile Tours

Guided by trained volunteers, ROM Tactile Tours allow visitors who are blind or who have vision loss to explore artifacts from the ROM's collections through touch and descriptive narrations. Tactile Tours are offered by request to visitors of all ages, individually or in groups.  These tours are free with admission, and must be booked at least three weeks in advance of the desired date of the tour. For more information or to reserve, please call 416.586.5682 or email

Described Audio Tours

Described Audio Tours for select exhibitions may be enjoyed online or downloaded for FREE on your personal device at

Tactile Books

Tactile books at the ROM feature Braille, raised line graphics, large print and full-colour pictures. Tactile books are available for some special exhibitions, and some collections. These can be reviewed on-site at the ROM library. For details, contact the library at 416-586-5595 (Bell Relay Service 711) or The library is open Monday to Friday from 10 am to 5 pm.

Large Print Guides

Large print guides for selected exhibitions and visitor guides and floor plans are available at the Museum through the admission desk. Large print Visitor Guides and Floor plans are also available online.


CIBC Discovery Gallery, Level 2

This interactive space offers young visitors an abundance of hands-on activities and real artifacts that bring to life the mystery, excitement, and fascinating journey of discovery. There is a Dinosaur Dig for aspiring palaeontologists, a costume area, complete with mirrors, replica clothing and armour, and a kids-size tipi to explore. This gallery was developed in 1977 in cooperation with CNIB to provide tactile learning experiences for all.

Patrick and Barbara Keenan Family Gallery of Hands-on Biodiversity, Level 2

This gallery is a hands-on learning centre exploring the vast diversity of life on earth. The gallery is based on the Museum's collections and research, and offers visitors a venue to examine and handle hundreds of objects. This gallery is animated by gallery facilitators.

Gallery Interpreters

Bringing touchable objects into the galleries, Gallery Interpreters provide visitors with active exploration activities and share engaging information about each object.

Please Note: Locations and times change. Please inquire at the Information Desk on the day of your visit.

Programs for visitors who are Deaf, hard of hearing or deafened

Vistitors in the gallery following an ASL interpretor.

American Sign Language (ASL) Interpreted Tours

On the first Thursday of the month, as part of a partnership with George Brown College’s School of Deaf and Deafblind Studies, the ROM facilitates ASL- interpreted tours. ROM ASL- Interpreted tours are free with general Museum admission. The tours do not require reservations. For information about upcoming tours, please visit the ASL-Interpreted Tour's Calendar.

For more information or if you wish to request a private ASL-Interpreted Tour for your group, please call 416.586.5682 or Bell Relay Service: 711 or 1.800.855.0511, or email us at

ASL Video Podcasts Program

In 2005, the ROM launched ASL video and audio podcasts highlighting Museum research and collections. These podcasts can be downloaded and viewed on a computer.

Museum Interactives 

Interactive displays found in many of the galleries provide an alternative and engaging way of learning about our collections and the stories they represent. The interactive displays are contextualized by over 80 interactive touch screen stations around ROM’s galleries and exhibitions. All videos that include narration are captioned in both English and French.

Hearing Loop System

For the hard of hearing, the ROM offers a loop system installed in our admissions desk. Hearing aid wearers with a “T” (telecoil) setting, can now request FM assistive listening devices (neck loops) for special tours and lectures.

Assistive Communication Technology

ROM admissions desk offers the Ubi-Duo, an assistive communication technology that allows real time communication between a visitor who is deaf and our staff members.  

ASL Interpretation 

American Sign Language (ASL) interpretation is available for all ROM lectures with at least three weeks advance notice.  Please, email to request the service. Visit the  Event's Calendar for current and upcoming lectures and programs.

Programs for visitors with Dementia

 ROM Alzheimer's Tour

 Alzheimer’s Tours

These monthly tours are designed for groups of visitors in the early stages of memory loss and their companions. Guided by trained Docents, the programs are designed to foster socialization, mental alertness and reminiscence of the past through facilitated discussions. Pre-registration is required by contacting the Alzheimer Society of Toronto at or by calling 416 322-6560.

Programs for visitors with Autism


The MagnusCards app is an innovative, free, web and mobile app that uses digital guides (called Card Decks) and game platforms to help people access their communities with greater independence. Each Card Deck uses pictures and text to provide step-by-step instructions for various social interactions, situations, behaviors, and activities. Magnus, a cartoon wizard who acts as the user’s interactive guide, provides reassurances and reinforces routine for users exploring new environments.

The ROM MagnusCards feature two decks: one of which guides and prepares the visitor on what to expect when entering the Museum, and the other is an educational scavenger hunt through the ROM’s Dinosaur Gallery. The ROM MagnusCards are available for download in the MagnusCards app under the Arts and Culture category. The MagnusCards app is available on iOS and Android.