Head of Security

The Royal Ontario Museum is seeking an experienced, dynamic leader to oversee all aspects of security functions across our organization. Reporting to the Vice President – Capital Development & Facilities, the Head of Security is responsible for the strategic development and implementation of a comprehensive security and emergency preparedness plan.  The successful applicant is also responsible for fire prevention policies and for the safety and protection of curatorial artefacts in the Museum.  The incumbent will work collaboratively with three existing Duty Managers to effectively and responsibly lead and optimally manage the day-to-day duties of a dedicated group of full-time and part-time security guards.


The incumbent is responsible for adhering to a professional code of ethics and for effectively representing the Royal Ontario Museum with representatives of a variety of outside security and public safety agencies, and security counterparts at other museums.



  • Ensure the safety and security of the Museum, its property, staff, volunteers, visitors, and artefacts.
  • Plan, direct, and manage the staff and operations of the Security Department to provide 24 hour-a-day protection and security that ensures the safety of the public and our collections.
  • Develop a community based model of security.
  • Plan and direct a comprehensive, on-going training program for security personnel.
  • Conduct organizational risk and readiness assessments to ensure optimal security resources.
  • Consult and collaborate with exhibitions and curatorial staff to define security needs for exhibitions; review installation layout of new exhibitions; ensure the security of shipments/receipt of works of art; review contract from lending institutions to ensure security requirements.
  • Implement, update, and test a safety and disaster preparedness program, policy, and procedure. Oversee regular security drills and training sessions. Train and manage emergency response teams.
  • Conduct security, fire, safety, and health inspections and surveys/assessments. Recommend Museum “best practices” and/or corrective action.
  • Recommend and oversee planning, evaluation, enhancement, purchase, and testing of new and existing security systems (including access systems, CCTV etc.), technology, and devices at the Museums.
  • Control and track the usage of security equipment. Review and update equipment maintenance contracts. Oversee the collection, archiving, and review of security video surveillance data.


  • Oversee the thorough investigation and reporting of all incidents.  Ensure that all records and reports are properly distributed and archived.
  • Act as the Museum’s primary liaison with local, provincial and federal law enforcement agencies and other emergency services.
  • Work irregular hours and assume the role of primary emergency contact, 24/7.


Posted Date 2014-06-24
Closing Date 2014-07-23
Department Security
Type Full-Time Permanent
Salary $88,976 - $104,678 per annum


  • University degree in a related field is preferred.  An acceptable equivalent in education and experience will be considered.
  • Requires a minimum of eight years progressively responsible managerial experience including a minimum three years managing an operational security and/or law-enforcement unit.  The experience should include:  managing a unionized workforce; conducting investigations, fire protection, and emergency preparedness requirements; and protecting high-value cultural property is highly desirable.
  • Demonstrated success in the development and implementation of an effective security program. Proven track record in team leadership, staff supervision, and budget management.
  • Knowledge of a diverse range of security equipment, devices, and protective procedures and activities.
  • Knowledge of physical security and law enforcement and able to apply that knowledge in a customer venue.
  • Demonstrated experience cooperating with law enforcement and emergency services.
  • Demonstrated ability in tact, diplomacy and maintaining confidentiality.
  • Proven experience training, supervising, directing, motivating, and evaluating staff.
  • Track record of establishing and maintaining cooperative and effective working relationships.
  • Must be a member in good standing with ASIS.
  • Strong leadership, interpersonal, planning, and organizational skills.
  • Excellent written and oral communication skills.


How to Apply

Please submit covering letter and resume to: Linda Knox, HR&OD, Royal Ontario Museum, 100 Queen’s Park, Toronto, Ontario  M5S 2C6; (preferred) email: humanresources@rom.on.ca – please quote Competition #2014-054 – Head, Security in the subject line; Fax  #416-586-5827. 


PRIOR TO 5:00 p.m. on: July 20, 2014.

The ROM is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.