Accessibility
The ROM has developed an Accessibility Strategy which outlines our commitment to removing barriers to participation for Museum visitors with disabilities. This strategy includes a brief overview of our organization, a description of the Accessibility for Ontarians with Disabilities Act, 2005 and our own accessibility planning process, a description of the framework we have in place in order to address issues of accessibility, our gap analysis and subsequent goals for the future. The Accessibility Strategy is available in alternate formats upon request.
Download the ROM Accessibility Strategy (PDF)
Transforming the ROM’s Visitor Relations
- Service Disruptions (PDF)
- Feedback Process at the ROM (PDF)
- Assistive Devices (PDF)
- How to Use the Audio Guide (PDF)
- Customer Feedback Cards (PDF)
- ROM Public Access Policy (PDF)
