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Maps & Tours

Our floor plans can help you plan your next visit to the ROM. Of course, you may also ask ROM staff, including our security personnel, for help at any time.   Or stop by the information desk as you enter the Museum for brochures or assistance from one of our docents.  It's located under the

Visitor Policies

In the interest of safety and security for our staff and visitors, the following practices are observed at the Royal Ontario Museum. Visit Accessibility for more information on Museum accessibility. Baggage Please do not bring large bags or parcels with you when visiting the Museum. In the event

Accessibility

The ROM is committed to accessibility for all visitors. Access to our collections and information resources is one of our primary and defining responsibilities. The ROM recognizes the diversity of our visitors’ abilities and needs, and we offer a variety of programs and services to ensure the

Accessibility Commitment

  ROM Accessibility Strategy The ROM has developed a Multi Year Accessibility Plan which outlines our commitment to removing barriers to participation for Museum visitors with disabilities. This Multi Year Plan includes a brief overview of our organization, a description of the Accessibility for

Assistive Devices

Large print access guides and floor plans are available online through the Museum website, on the accessibility page. These guides are also available at the Museum through the admission desk. Tactile books at the ROM feature Braille, raised line graphics, large print and full-colour pictures.

Service Disruptions

In order to provide a safe and accessible environment, the ROM is committed to letting visitors know about services and features that are available to them. In the event of a service disruption at the ROM, we will immediately address the issue by: Notifying visitors through the Museum website.

Multiple Chemical Sensitivity Tip Sheet

What is Multiple Chemical Sensitivity (MCS)? At its most basic, MCS is a sensitivity to many types of chemicals, which causes physical reactions in multiple organ systems. Sensitivities often occur to diverse chemicals such as perfumes, gasoline, and cleaning products. MCS is also often known as

Access Programs and Services

The ROM recognizes the diversity of our visitors’ abilities and needs, and we offer a variety of programs and services to ensure the accessibility of the Museum and its collections. Please check the Event's Calendar for current exhibitions, upcoming programs and public notices including

Community Access Network

  ROM Community Access Network (ROMCAN) Since 2008 the Royal Ontario Museum's Community Access Network (ROMCAN) has strived to make the Museum accessible to everyone. We achieve this goal through providing free Museum tickets or direct access to communities and individuals who may not

Community Access Partners

    List of Our Community Partners under ROMCAN program Communities Served Families & children living with poverty Underserved/underrepresented/racialized youth New Canadians Persons with disabilities and the Deaf community Children with life-threatening medical conditions Seniors at risk