Extraordinary Library Service


Extraordinary Library Service


  • 1982 - 2000
  • man at library desk in reading room

One of my favourite memories of working on the Reference Desk in the ROM Library is the day a ROM researcher came to the Library looking for a specific journal article that could not be located in Toronto. It looked as if we were going to have to request an InterLibrary Loan from the United States, which could take weeks to receive. My research determined that a copy resided in the Library at Harvard University, It just so happened that I was flying to Boston the very next day, with plans to visit Harvard's libraries and museums. Consequently, I was able to hand-deliver the required journal article to the researcher the following Monday!