Chief Digital Officer

Chief Digital Officer – Royal Ontario Museum

The Royal Ontario Museum (ROM) is one of the most renowned cultural institutions in North America. The ROM showcases art, culture and nature from around the world and across the ages. In 2016/17, the ROM welcomed more than 1.35 million visitors from Canada and around the world. This represents the highest attendance of any single museum in Canada and ranks 9th in North America.

As a contemporary Museum, the ROM continues to evolve, redefine/reimagine itself and embrace innovation. The ROM is focused on deepening its connection with visitors; animating the museum experience; opening its doors wider to communities and being a catalyst for new ideas. The Museum is committed to introducing innovative ways to employ the newest technologies to create a physical and digital institution for the 21st century. The Chief Digital Officer will create an immersive, interactive and engaging visitor experience.

In an increasingly digital world, where everything from marketing to visitor engagement and customer service is becoming digitally infused, the Chief Digital Officer (CDO) is more important than ever in helping to integrate digital thinking into the Museum’s strategies and mission driven activities. The CDO understands how to use technology to connect with the contemporary audience and contribute to the quality of the experience onsite and online.

Reporting to the Deputy Director, Operations & CFO, and working closely with the CEO, the Chief Digital Officer (CDO) is responsible for the Museum’s digital and technology strategies, and drives the innovative use of technologies to provide immersive and transformative digital experiences and educational interpretive material for the Museum’s exhibitions, collections and other activities. The CDO will transform systems and the use of systems, by developing and then implementing strategy. The CDO will be a driving force integrating digital thinking into all of the museum’s activities and fostering a culture of innovation and creativity.

Posted Date 2017-10-26
Closing Date 2018-01-26
Department ITS
Type Full-Time Permanent
Salary $186,873 to $219,850


We are seeking a transformational and strategic leader with at least ten years of management experience in a world class organization, some of it, ideally, in a museum or related setting. You are seasoned in strategic technology planning, execution and policy development. You are a subject matter expert in digital strategy, technologies and products across multiple platforms, and an evangelist for the power of digital. You are a strong communicator with the ability to interact with Boards, partners, sponsors, volunteers and government, and entrepreneurial in pursuit of resources to support your vision.

How to Apply

To explore this exciting opportunity further, please contact Shannon Cooper at or submit in confidence your resume and related information online at

The Royal Ontario Museum is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and the Royal Ontario Museum throughout the recruitment, selection and/or assessment process to applicants with disabilities.